Without prejudice to the provisions of Article 7 (Policy & Privacy – Purchase Conditions) regarding product availability, and except where extraordinary circumstances occur, we undertake to do everything within our power to ship the order for the product(s) indicated in the relevant Shipping Confirmation within the date specified in such Shipping Confirmation or, if no delivery date is specified, within the estimated timeframe at the time of selecting the delivery method and, in any case, within a maximum period of 30 days from the date of the Order Confirmation.
However, delays may occur for various reasons such as product customization, unforeseen circumstances, or the delivery area.
If for any reason we are unable to meet the delivery deadlines, we will inform you and provide you with the options to continue the purchase by setting a new delivery date, or to cancel the order, with the consequent refund of the entire amount paid. Please note that home deliveries are not made on Saturdays and Sundays, with the exception of virtual gift cards which will be delivered on the date you specify.
For the purposes of these Conditions, “delivery” shall be deemed to have occurred or the order “delivered” upon your acquisition, or that of a third party designated by you, of physical possession or control of the products, which will be evidenced by signing the order receipt at the agreed shipping address.